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Residential Business
Residential Business

Frequently Asked
Questions

Feeling unsure? These might help!

Do an address search to see where you fit into our plans. Altamaha EMC combined two federal grants and one state grant to try and cover as much of our member territory as possible. These grants came with specific eligible areas. Unfortunately, they do not match our electric service area. But due to the state grant and our regular growth projections, we hope to eventually serve as many of our members as possible and some non-members.

Check back with this site often to search your address and see how we progress and turn on new service areas. Also, go to the Service Area tab on the homepage and find your area. The popup should tell you when we expect to start service there. When your area is open for Pre-Registration, please do so. Then when your construction is complete, we’ll open up the area for service.

This speed will allow you to ditch the satellite TV service and replace it with streaming. It will allow multiple heavy users at the same time. With symmetrical service, your uploads, such as video calls, will be just as fast as your downloads. All this with no data limits.

Yes, it’s a 100% fiber to the home system with the latest technology to give you the best service possible—nothing to slow it down. As future uses become available, you won’t be limited by our network.

Yes, trained Altamaha Fiber installers will meet with you, install your service and make sure you know how to use it.

We will typically do it the same as your current electric service.

Just as you depend on us now to keep the lights on, we’ll provide you the same quality of service with your internet. With a 24/7 help desk that can walk you through most issues and local technicians when needed. Just call our main number, 912 526-8181.

Of course. This network has unlimited capability, so in addition to our quoted business service, we can customize it to fit your needs. Please contact us at 912 526-8181 and talk with our business specialist.

You will receive separate bills for your electric and fiber internet services. However, you can go to your member portal at www.altamahemc.com or www.altamahafiber.com to set up automatic electronic payment either from your account or your debit/credit card.

Yes, just use our EMC Member Login portal, and you can use the portal to set up both as draft payments and never be bothered again worrying about a late payment.

The speed of your fiber allows you to ditch the cable and the satellite and use your choice of a wide variety of streaming services. For example:

Now:

$83/month for Satellite internet
$140/month for Direct TV
$222 Total/month

With Altamaha Fiber:

$75/month for Fiber Internet
$70/month for Hulu with Live TV
$140 Total/month

With our service, your Wi-Fi will be capable of handling many other home services such as security cameras, RING doorbells etc.

YES! Service is provided through your fiber connection for crystal clear connection. And you get to keep your existing number.

Easy! Just call us at 912-526-8181 or go to your member portal and follow the directions provided.

Altamaha Fiber is YOUR Internet Cooperative. We're proud to serve our community with the highest quality service and the fastest internet speeds in our area
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